Well depending on how good the programmer is that designed the problem. The better the programmer; the harder it is to repair your Windows. So let’s go through some steps and see what we can do.

The first step is make sure you are using the best software for removing the invading software. BitDefender and Kaspersky are the top anti-virus programs out there. This does not mean they can not be beaten. It is like a house alarm; you can have the best but someone out there can always find a way.

The next step is to have a good Spyware program. I use Malwarebytes’ and Dr. Web Curit. These are both very powerful programs. Malwarebytes’ is a little easier on not deleting files, that are needed to start Windows.

Okay so now we have the tools so what is next?

1. See if you are able to install them. Yes move on to step 5.

2. No, try to rename the file you downloaded.

3. No, try to boot to safe mode, at the start pressing F8 key repeatably, until you see start in safe mode.

4. No, remove hard drive and scan with another computer.

5. You got it installed but it won’t run in normal mode nor safe mode.

6. Go to where the file is and rename it. Malwarebytes is in C:\Program Files\Malwarebytes’ Anti-Malware and the file is called mbam.exe rename it to  bam.exe.

7. Do a full system scan with your anti-virus program and your spyware program.  Make sure they are up to date on definitions.

8. Remove all of the threats that are found. If you lose Windows you can always repair it. Google it on another computer

9. Restart your computer and rescan. I say this because when you remove a virus it can create other threats.

10. Continue until you have reached zero threats with each program you used.

11. If you were able to keep Windows alive the programmer was not very good.

12. If he just knocked off a few things like your taskman, regedit, or your internet connection, these can be corrected very easily. Just Google it on a computer that has a connection.

13. One last thing is if they knocked off your internet connection they probably set your connection to have a proxy server. Easy fix again, Google.

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